Negative Experience I need to recount my recent online shopping disaster. If you have any type of inquiries relating to where and how you can utilize Mozaer Brand, you could contact us at the web site. The entire ordeal was deeply disappointing; I'd give it zero stars if that were possible. The product quality was subpar, communication was even more inadequate, and the customer service experience ranked as the worst I've ever faced. I felt obligated to share my feedback and contact them, convinced my money had essentially been taken without proper value in return. Customer: My glasses arrived with such poorly cut lenses that one keeps falling out. I requested an exchange two weeks ago and haven't received any updates, despite multiple calls and emails! Customer Service Representative: I understand your frustration.