Negative Experience Let me share my online shopping disaster—it's a cautionary story of broken commitments. Honestly, if zero stars were an option, I would choose it. My order for Kapvoe cycling glasses was delayed three times without any explanation . This led me to reach out to customer service, and I also inquired about a warranty for a damaged pair, but no one has replied to my email as promised . Customer: My Kapvoe cycling glasses order has been delayed three times, and there's been no response to my email about a warranty for a broken pair. I'm extremely frustrated. If you have any kind of concerns relating to where and ways to use Mozaer Collection, you could contact us at our own web-site. CS Rep: I understand your frustration. We sincerely apologize for these significant inconveniences.