Negative Experience My recent experience buying sunglasses online serves as a cautionary tale about poor service. After emailing to exchange a pair that didn’t fit properly, I found the customer support to be almost nonexistent. With no reply and shipping that took forever, my frustration grew, leading me to seek answers and share my story. Customer: My sunglasses don’t fit, and I never got a response to my exchange request. The shipping was incredibly slow, too! What’s happening? In case you loved this informative article and you would like to receive more information regarding Cinily Boutique i implore you to visit our own internet site. Customer Service Representative: I’m sorry for the delay and the fit problem. I understand your frustration. Let’s get that exchange started right away.