I wanted to share my terrible in-store experience as a cautionary tale for anyone considering visiting this shop for specialized service or repairs. When you have almost any questions concerning wherever along with how you can utilize WholeCustomDesign Home, you'll be able to contact us in our web site. My online research suggested they were experts in hat restoration, but the reality was utterly disappointing. I came in hoping to get my favorite fedora repaired after some minor water damage, a simple request I thought, but instead, I was met with hostility and unprofessionalism. My immediate and final conclusion was that I encountered very rude staff . I tried to explain the damage and my history with the hat, but I was met by a series of sarcastic remarks from two staff members. It was clear I was wasting their time.