Negative Experience My recent online shopping experience with this brand served as a cautionary tale. When I sought assistance, I distinctly felt, as another reviewer had mentioned, that they "didn't want to help much." My inquiry about an item was met with a dismissive tone, almost as if they "wouldn't assist me because it wasn't purchased from them." This unacceptable interaction led me to post a review and reach out to customer service right away. Customer: I'm deeply disappointed. In case you beloved this short article and you would like to acquire details relating to grab yours generously stop by our web-site. The service felt sluggish, and being quoted $800 for a simple repair was shocking, especially since I was considering making you my go-to jeweler.