Negative Experience My recent online shopping ordeal was a complete disaster, serving as a stark warning to others. I made a straightforward "try at home" purchase, but then the unthinkable occurred: "They withdrew funds from my account not just once, but twice... and then gave me the runaround. It left my account overdrawn." My anger was overwhelming. I promptly reached out to customer service to address this serious mistake and decided to post a review to share my story, aiming to spare others from similar financial hardship. Customer: I'm absolutely furious. You double-charged my account for my "try at home" order, and now my account is overdrawn! Here's more information about web page review our own page. This is completely unacceptable. CS Rep: I'm truly sorry for the financial trouble this mistake on our part has caused.