Negative Experience Let my unfortunate online shopping experience serve as a warning to others. I felt completely overlooked; it was as though my interest was dismissed as unimportant, and I received virtually no service. Following problems with my matte black arrow necklace order, I’m sharing this review and reaching out to customer service for a resolution. Customer: My matte black arrow necklace arrived damaged, and my emails were ignored. If you liked this posting and you would like to get additional data pertaining to visit the following internet site kindly pay a visit to our web-site. This is nonexistent service. Customer Service Representative: I’m sorry for the frustration you’ve experienced with the damaged product and the lack of response. That is not the standard we aim to provide for our customers. Customer: This is unacceptable.