I need to warn potential shoppers about my terrible online shopping experience. When I tried to leave a proper review after the checkout process failed, all I could manage was an empty submission that registered as: null . That is exactly how the entire process felt—null and void. I felt compelled to contact customer service immediately to ensure my payment wasn't lost in the system. Customer: I placed an order, but got no confirmation email, and the system posted an empty review that says 'null'. What is wrong with your website? CS Rep: I apologize for this technical hiccup. I understand your frustration. Could you provide the email associated with the purchase? Customer: I used [my email]. I need assurance that the charge on my card wasn't processed for an order that doesn't exist. CS Rep: Thank you For more information in regards to oePPeo Gear look at the web-site. .