Negative Experience My recent experience with ordering the Dainty Saturn Necklace online was deeply disappointing. The piece arrived broken, looking nothing like the product image. While the customer service was responsive enough to eventually address the issue, it didn't make up for the initial letdown. I felt it was important to share my feedback and reach out to them for a resolution. Should you have almost any inquiries relating to in which as well as the best way to use SumsFashion Styles, it is possible to e-mail us from our own web-page. Customer: I just received my Saturn necklace, and it's completely damaged—the chain is broken! CS Rep: I'm truly sorry to hear that. Could you share your order number with me? We can process a replacement or refund right away. Customer: It's #12345.