Negative Experience My recent online shopping experience was an absolute disaster. I truly believe this company is just an automated operation with no regard for its customers. They are deceptive, charging for services they fail to deliver. I paid extra for next-day delivery, which never happened, and when I attempted to get a refund, I encountered only automated systems. I called their toll-free number and got an automated response with no human support. I tried their live chat, and it was just a bot. This overwhelming frustration drove me to seek a proper resolution. Customer: My order didn't arrive with next-day delivery as promised, even though I paid for it. I demand a refund! Customer Service Representative: I'm sorry for the delay. Your shipping fee was refunded two days after you placed your order. Customer: Your automated systems are impossible to deal with! I need to speak to an actual person for real assistance, not a bot.