Negative Experience My purchase of the 10mm Men's Necklace Chain from turned out to be a disappointing experience, one that serves as a cautionary tale. While some customers praised the store for its "fantastic service and knowledge," my online interaction was completely lacking in those qualities. If you liked this information and you would certainly such as to get more information regarding homepage kindly browse through our web site. The product description was unclear and left many of my questions unanswered. I decided to leave this review and also reached out to customer service for clarification. Customer: I'm really frustrated with my necklace order. The description online was so vague—I'm not even sure if I got the correct 10mm chain. CS Rep: I understand your frustration. Could you please share your order number?