Negative Experience My recent experience with buying glasses online turned into a complete disaster. If you are you looking for more info regarding https://www.mozaer.com/ look at the web-site. I faced what I can only describe as the "worst customer service experience ever." From login problems and a scratched lens to waiting more than two hours for assistance, I was completely frustrated. This ordeal pushed me to write a review and look for a solution. Customer: The glasses I received had a scratch on the lens, and I couldn't even log in to my account! I spent hours waiting for help. This is just unacceptable! Customer Service Representative: I'm truly sorry for the frustration you've experienced with the scratched lens and the login troubles. Customer: I need these issues resolved. Can you send me a replacement and stop the spam emails?