Negative Experience My online glasses purchase turned into a cautionary tale of frustration. In case you cherished this short article and also you desire to be given details with regards to Mozaer Shop i implore you to visit our site. I found the entire process deeply disappointing and felt the company was dishonest for failing to honor promotions. It was impossible to take advantage of the offer due to a website full of glitches, so I reached out to customer service for a resolution right away. Customer: Your website's technical issues prevented me from using my promotion, and now you're suggesting I place a new order? That seems highly unprofessional. Customer Service Representative: I'm sorry for the trouble you've experienced. Please note that promotional offers come with specific limitations. If you reorder, our 14-day return policy allows for refunds or exchanges.