Negative Experience My recent online shopping experience was an absolute nightmare, showcasing what I can only describe as "ineptitude at its finest." I paid $372 for a pair of glasses that arrived scratched, and when I attempted to return them, the automated system repeatedly sent the return label to an email address I never received! Out of sheer frustration and the urgent need for a resolution, I left a review and reached out to customer service. Customer: I need a return label for my $372 scratched glasses; I haven’t received it. Customer Service Representative: I sincerely apologize for the inconvenience. I’ll check your order details right away If you loved this article and you would certainly such as to receive additional information regarding website kindly see our site. .