I felt compelled to share my frustrating experience, not about the amazing customization service I received in person, but about the disheartening follow-up—or lack thereof. If you liked this write-up and you would like to obtain additional facts pertaining to image source kindly see the webpage. I want this to be a cautionary tale for anyone buying a high-end custom item, especially if you are traveling. I spent a significant amount of money on a beautiful, custom-made hat, only to realize I had no way to get it home safely. My direct feeling and conclusion after spending so much was the disappointment that "a complimentary box to ensure its safety while traveling and future storage + care once home would be much appreciated." It felt incredibly cheap that for such a delicate, expensive piece of artistry, proper packaging was omitted.