Negative Experience My recent online purchase of the Neptune Trident necklace became a cautionary tale. I had hoped to say, "After some back-and-forth miscommunication, the problem was finally resolved," but my order arrived incorrect, leading to considerable frustration. I reached out to customer service and left a review to document this initial challenge. Customer: My Neptune Trident necklace order is incorrect, and the miscommunication has been very frustrating. CS Rep: I sincerely apologize for the trouble. I understand your frustration and will check your Neptune Trident necklace order right away. Customer: I just want this resolved If you loved this post in addition to you would want to acquire guidance regarding webpage i implore you to go to our web site. .