Negative Experience I recently had a truly terrible shopping experience that I feel compelled to share. After making my purchase, the follow-up service was incredibly disappointing. In the event you loved this information and you would want to receive more info relating to SumsFashion Products kindly visit the website. It's genuinely upsetting when "such carelessness comes from an institution with a historical reputation." When I reached out for assistance, I felt "extremely unwelcome and upset" by how the situation was handled. My item was completely neglected, "forgotten and left sitting in a drawer," which demonstrated "incompetence on an entirely different level." This complete failure made it necessary for me to contact customer service. Customer: I'm calling about my watch, order #12345. It was forgotten for months.