I need to share my experience as a warning to anyone considering buying a custom piece of clothing from this boutique. What was meant to be a special purchase for my prom turned into an absolute disaster due to poor execution and seemingly unmovable policies. My entire experience has been a nightmare: I went through so much stress with this boutique they're custom services are horrible. No exchange or refund. I was literally Sobbing my prom day because of how horrible my dress looks. I felt compelled to contact customer service immediately to explain the emotional and financial cost of this failure and to demand some kind of accountability for the terrible service I received. Customer: I need to speak to a manager about my custom prom dress order, #1052 For more info on GraceQueens Plus Size stop by our web-page. .