My recent attempt at online shopping was a complete disaster, and I’m writing this as a cautionary tale. I placed a significant order for two custom hats, but when the package arrived, one item was completely missing. Here's more info about https://www.wholecustomdesign.com/blog/the-5-worst-mistakes-i-made-buying-a-premium-knit-beanie review our web-page. It was so frustrating that the interaction felt non-existent—just like one of those empty slots in the feedback portal, represented by the data I saw later: {"snippet":null} . I felt compelled to reach out to customer service immediately because receiving an incomplete order is unacceptable, and I needed to understand why I paid for something that never showed up. Customer: I received my order today, and one of the hats I paid for is completely missing. How does that even happen?