Negative Experience My recent online purchase has turned into a cautionary tale. For two days, I have been attempting to speak with a human representative to resolve an issue, but without any success. If you have any queries pertaining to where by and how to use Mozaer Prescription Glasses, you can make contact with us at our web site. I spent $372 on a pair of glasses that arrived scratched, and the automated system keeps sending a return label to an email address I never received, which led me to seek urgent assistance. Customer: I am still waiting for the correct return label for my scratched glasses. Your automated assistant is not helping. Customer Service Representative: I sincerely apologize for the frustration. I understand there is an issue with the label. Customer: I finally managed to speak to a human, and they provided incorrect return information.